Depending on the chosen payment method you'll receive your ticket immediately or shortly after the payment has been registered. For credit card, SOFORT, PayPal, direct debit or invoice, tickets are shipped immediately after you order them. For prepayment, tickets are shipped once payment has been registered. When you pay by bank transfer, please enter your invoice number as the payment reference so that we can assign the transfer. Please check your spam folder, in case you didn't receive any e-mail. If you still can't find your ticket, please contact our service team.
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