Create Promotion codes

Create promotion codes to offer a specific group of participants a discount or use these codes as part of your marketing campaign. You can make the promotion codes visible only for individual categories or restrict them to specific ticket categories.

1. Choose the event you want to edit
    
2. Click under Set up Ticket Sales on Promotion Codes 
    
3. Click on Create promotion code
    
4. Set your internal name and type of the code. You decide between:
   • a discount
   • a hidden category
5. Define the code name and decide whether the code is Always Valid or how often it can be used. You have following options for the name of the code:
   • The same code name for all (1. Option)
   • A bunch of individual code names, which have the same prefix
   • Import code names: You can simply copy paste an Excel column. You can insert up to 10.000 codes at once. For more then 10.000 you have to proceed in steps of 10.000 codes. 
      
6. Set the discount - Whether as percentage or a fixed amount per ticket / per purchase made  
    
7. Determine the validity period for the promotion code
    
8. Choose to which category the code should refer to
    
9. Finally, click on Create code
    
10. Design the link for entering promotion codesin the ticket shop. Select a text, the type and the position of the link for this purpose

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1. Select the event that you wish to edit.
2. Go to the menu item Set up ticket sales and click on Payment handling.
3. Select the payment methods that you would like to offer your attendees. The following payment methods are available:
   • Credit card: Your customers receive the ticket and invoice immediately.
   • Instant bank transfer (SOFORT): Your customers receive the ticket and invoice immediately.
   • PayPal: Your customers receive the ticket and invoice immediately.
   • Prepayment: Your customers receive their ticket once payment has been received. We therefore recommend turning off this payment option just before your event. That is why we turn off this payment method for you automatically 7 days before the event to prevent you from selling tickets that will not be delivered in time.
   • Invoice: Your customers receive the ticket and invoice immediately.
   • Cash payment on site
   • Invoice on site
   • Credit card on site
   • Maestro card on site

Please note: You are also able to define specific payment methods for the different ticket categories. For example, you can restrict payment on invoice to a specific ticket category.

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XING Events is the service provider for you as the organizer and handling also the payments of the participants. You can select as the organizer which payment methods you would like to offer for the registration. The payments from the participants will go directly to the bank account of XING. After, you will receive the payouts less the ticketing fees.

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You always indicate the final price, which the customer pays. Therefore, the VAT is included in the price you add for a ticket category.

However, if the VAT is indicated on the invoice of the participant, is depending on your settings in the section payment handling.

If you would like to know the tax included in all participants invoices accumulated, you can download in the section data & invoices --> data export --> the list of orders.

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1. Select the event that you wish to edit.
2. Go to the menu item Edit event and click on Sales channels.
3. Click on Your website or app.
4. Go to Settings for your website and insert the URL of your website, which will be shown on the tickets and registration confirmations.
5. Got to iFrame settings and choose the colour of your ticket shop and give the shop a name.
6. Copy the HTML code provided onto your website.

Please note: You can find further information about the sales channels available in Getting started > Defining sales channels.

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You can use your event website to sell additional products and services to your attendees, e.g. a shuttle service, lunch, and other event-related services. The ‘Donation’ feature allows you to start collecting donations before the event takes place.

1. Select the event that you wish to edit.
    
2. Go to the menu item Set up ticket sales and click on Additional products.
    
3. Click on Create new product.
    
4. Choose how you want the product to be displayed. You have the choice between a checkbox, radio buttons, a drop-down list, and donations, and whether the product is sold per ticket or per purchase.
    
5. Click on Next.
    
6. Enter a name for the product and provide a short description.
    
7. You also have the following options:
   • Request a different delivery address and set another value added tax
   • Attendees must choose an additional product
   • Display in the pre-registration form
   • Display the number of remaining available products
   • Set another value added tax for this product
   • Pre-select this product
   • Show this product on the ticket
8. Finally, decide whether the product should be shown on the ticket or not.
    
9. When you’ve finished, click on Create product.

Please note: You can change the order and interdependency of the products afterwards by clicking on Set up ticket sales > Request attendee data in the menu.

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