Your data is safe with us!
We've been using 3D Secure 2.1 for a while now, even though it's not mandatory until September. Built around two-factor authentication, this means your credit card transactions enjoy even more security as it ensures that ticket buyers are the lawful card holders. This reduces the risk of fraud significantly, and makes chargebacks from card misuse a thing of the past.
3D Secure 2.1 is also extremely user-friendly, making it a breeze to buy tickets.
Improved connection between your XING EventManager and your event page on XING
Previously, you had to jump back and forth between the business platform XING and your XING EventManager on xing-events.com to set up your attendee registration and promote your event to your network. Now, we improved the connection between the platforms.
You can do everything in your XING EventManager on xing-events.com:
• create your ticket shop or attendee registration
• add ticket categories
• edit your event page on XING
• upload event logo and banner to your event page on XING
• define your target group on XING
• and more
If you’re using our API, you can also use it to update and edit your event page on XING, now. Your XING EventManager on xing-events.com is now your “one-stop-shop”. Manage all your events here, with or without ticketing or registration – no need to switch platforms anymore.
Your XING EventManager now adapts to all screens
You can set up, edit and monitor your events on a tablet, your phone or other mobile devices and enjoy a much better experience. The interface will adapt to your screens in optimum resolution. This will grant you a better overview, i.e. you’ll see more of the content in your tables and need less scrolling.
There’s also a new design waiting to be discovered. Have a look on xing-events.com!
XING TicketingManager turns into XING EventManager
With the improved connection between the XING business platform and the XING TicketingManager, the XING TicketingManager will be renamed. From now on, you can set up, edit and manage events, here. Therefore, it will become your central location for all your events and your “XING EventManager”.
Changes to the XING GTC
In order to maintain transparency, comprehensibility, and legibility for our users, we have made a few technical or procedural clarifications and updates to our General Terms and Conditions. The rights of users and the scope of services are of course not impaired by this.
We have made the following changes:
“Hallo Freelancer” joins the XING applications.
A note has been added regarding the test booking of a minimum amount to verify the credit card.
The joint and several liability of XING SE and XING S.á r.l. for scenarios in which users pay their premium membership with a Mastercard or a Visa credit card has been terminated. XING S.á r.l. has been definitely dissolved and liquidated.
Clarifications and purely procedural adjustments regarding XING Events have been made (billing via credit card or instant bank transfer will be handled by a new service provider, ticket purchasers do not necessarily have to be attendees of the event, etc.).
Your event requires three things: attention, attention and attention
You have news about your event? Reach prospects of your event directly on their XING home page. With the new event updates, you can address visitors of your event page again – directly on the XING home page.
Customise payment options
You can now edit your payment options yourself and keep an overview over the whole process. In the “Advanced settings”, you can activate and edit payment methods as required. Learn more
Advanced copy function saves time when creating events
Copying previous events and thus saving time when creating future events is now even easier. You can create a copy that already contains all the necessary information of the original, such as title, venue, date, logo, banner, and so on. The ticket shop is also directly duplicated during the copy process and contains the event-specific information. In draft mode, the copied event includes “Copy from” in its title which you can of course edit before publishing the event if required.
Virtual success manager “Clara” provides advice and support to organisers
After creating an event, there are sometimes phases in which the whole process progresses rather sluggishly. Information is missing, details are still unclear, and ticket sales are delayed. “Clara” supports you with many helpful and customised tips at all times.
Set up your own payment methods in the ticket shop
In order to make the ticket sales process even more flexible and to offer our organisers the greatest possible choice, from October on, it will be possible to add your own payment methods to the TicketingManager. These include crypto currencies like Bitcoin or Ether, check payments, and any other payment method imaginable, which you can now individually link to your own payment page. You can also have the monthly balance paid out to your own account from now on.
Extended selection options with keyword targeting
Thanks to keyword targeting, you can now also make your selection based on keywords. This feature is available for all XING ads. You can combine keyword targeting with all other selection criteria. This allows you to tailor your target group even more precisely to your event, even if you serve specific niches. User targeting is based on job titles and skills.
Edit business events in draft mode
We have great news for organisers: From now on, we offer you the possibility to either publish your event immediately or save it as a draft. This new feature applies to both basic events and Event Plus.
Double opt-in for newsletters
In order to send event attendees newsletters and other news via e-mail, you naturally need the consent of the attendees, and twice at that. The way we ensure that the attendee has really subscribed to the newsletter is by asking him/her to agree to receive the newsletter and then asking him to confirm once again via e-mail. We have now integrated this so-called “double opt-in” into the TicketingManager.
Quick registration on site
What was already possible in the app version of EasyEntry is now also available for the browser version: With quick registration, attendees can buy a ticket on site and use a shortened version of the registration form which is activated specifically for on-site ticket sales.
Import your own promotion codes
From now on, you can import promotion codes into the TicketingManager yourself giving you even more flexibility when creating discounts for your attendees.
Connection with Zapier
We have now officially integrated the TicketingManager into the Zapier system. You can therefore connect it to hundreds of other applications via Zapier. This means that if a new attendee registers in the ticket shop, Salesforce automatically creates a new customer or the in-house CRM automatically receives a new entry. This automated connection is made possible by Zapier, which links the TicketingManager to the corresponding program.
Print badges with Zebra Bluetooth printers
With the new EasyEntry version for iOS, you can now print badges via Bluetooth. All you need is a Zebra Bluetooth printer.
Add attendees via API calls
It is now possible to add a new attendee to an event with a single API call. This change is particularly interesting for organisers who also sell tickets in other systems. It allows you to set up an automated process to add these attendees from other systems to the TicketingManager. Moreover, external service providers can also use this API call. You can find the API documentation in our Developer Zone.
More functions for events including a ticket shop
Integrating a ticket shop into a XING event page now works somewhat differently: From now on, you will no longer create and edit the ticket shop on XING, but directly in the XING TicketingManager. It then automatically displays on the XING event page. This applies to all future as well as previous events on XING. Advantages include additional functions such as a pre-registration list, a draft mode for the ticket shop, and the possibility to integrate the ticket shop as iFrame into your own website.
Hide the XING Events event home page
All organisers who really don't want to use our ingenious event home page, now have another new option: You can not only hide the event home page from search engines, but make it completely invisible. You will find this option under “Edit event > Sales channels > Event home page”. Of course, you can still view the event home page in the TicketingManager and make it visible again if necessary.
New menu item “Hardware”
Under “Manage entry”, instead of the old menu item “Barcode scanner”, we have introduced the new item “Hardware”. It provides you with an overview of all devices that we rent out through our partner Choose2rent for the entry process with EasyEntry. We have arranged this overview in three tabs according to devices for check-in, printing, and on-site ticket sales. You can find out which scanners, printers, and card readers you can use with EasyEntry and which of them you can rent from us, and you will receive useful tips on how to use them on site.
Automatic time zone for online events
Online events on XING are now automatically set to CET/CEST (Central European Time / Central European Summer Time). If the event takes place in a different time zone, you will have to adjust the time of the event in CET accordingly.
Share events from the event page
From now on, you can also share an event directly on the event page in the XING Android app. A tap on the familiar “Share” icon allows you to share the event with your contacts on XING, via email, Twitter, or Facebook.
Cash payment on site
In the browser version of EasyEntry, our entry management software, cash payments are now also possible as an option for on-site ticket sales. If you want to use this option on site, you will need to connect a cash register system.
Address verification when publishing an event
From now on, if you publish an event on XING and do not enter the address of the venue correctly (e.g. Hamburg in Bavaria), an error message will appear. This prevents attendees from being confused by incorrectly entered addresses.
Automatic remember functionality for events of the same organiser
The system now automatically remembers events for which you are the main organiser and which appear under “Your events”. This is especially useful in the XING app which does not have the tab “For organisers”.
Subordinate data fields using drag and drop
Under “Request attendee data”, you can now simply drag and drop a data field onto the desired parent data field. If you need to make further adjustments (e.g. if the field is dependent upon a drop-down menu), a lightbox opens in which you can adjust the rest.
Country-dependent data fields
In the “Request attendee data” menu, you can now make data that are queried per order (“Order data”) dependent on the country (or billing address) of the ticket buyer. Simply edit the corresponding data field and select “Address” as the reference field. Also works with free events.
The new proximity search for event advertisements
As usual, you can run an event ad on XING. You can use various criteria to define the target group and thus ensure that the ad reaches the right XING members. We have now once again significantly expanded these criteria: With our proximity search, you can now also narrow down XING users very precisely to a specific locality.
The XING Events app retires
The XING Events app is retiring after many years of loyal service. But that's no reason to be sad: Now you can find the Event Market with all its functions in the general XING app under the menu item “Events”.
Data protection enters the next round
For XING and XING Events, data protection is always a top priority. We always process and store user and customer data in accordance with current legislation. It therefore goes without saying that we will implement all legal requirements of the GDPR on time by May 2018. This means that you can continue to use our products and services with confidence. In addition, we will provide you with even better opportunities for information and control in the future – even beyond the legal requirements.
Upload images and logos for tickets and invoices yourself free of charge
From now on, you can upload a picture/logo of your tickets, ticket mails, and ticket invoices independently and free of charge, and insert your own images and logos on two levels. The “design package”, which used to be subject to a charge, is no longer applicable.
The new login via XING
It's finally here: the login to TicketingManager via XING! You can now log in with your XING credentials. And you can create new accounts directly with your XING credentials. This makes account management easier for all users who have a XING account and also promote their event on XING.
Managing organisers is now very easy
On the right side of the event page under “Organiser options” on XING, you will find the new menu item “Managing event organisers”. This item is visible for every (co-)organiser. One click opens a completely new page with an overview of all (co-)organisers of the event: first the main organiser, then the co-organisers (sorted by the time they were added). On this page, you can delete or add co-organisers or take over the event from the main organiser.
Share events via XING Messenger
Your event attendees can share your event or recommend it to individual contacts. This turns them into multipliers who make an important contribution to increasing your event’s publicity. If you want to recommend the event to one or more contacts at once, this recommendation will no longer be sent as an invitation, but as a direct message in XING Messenger. This means that viral recommendations are now much more visible and attract more attention.
The XING Event Market: an important sales market for your tickets
You can now publish your event on XING and sell tickets there. The direct integration of your event into a business network with over 12 million members is an offer you will only find with us. More than 60% of our customers are already using it and publishing their events on the XING Event Market.
Selling tickets – easier than ever before
With the XING TicketingManager, you have a wide range of options for promoting and integrating your event and thus also your ticket sales. We have now combined all these options in the new tab “Sales channels” in the XING TicketingManager.
New benefits for your ticket sales on XING
Organisers who promote an event for which tickets are sold on XING can rejoice: We have improved the presentation of the ticket price range in the event header/event lists for you and established a greatly increased visibility of ticket sales for events that use the XING TicketingManager and/or have booked Event Plus.
New functions for event invitations on XING
The most important thing at an event are your attendees. Reaching them and interesting them in your event is an art in itself. Event invitations to interested members are an important tool to master this art. XING provides you with a versatile invitation tool for this purpose, to which we have now added several new functions.
Rights management made easy
The XING TicketingManager now offers the perfect solution: Detailed access and rights management that allows you to create users with different privileges. This means that users can only view and edit those areas that they really need.
The viral effects of your event on the XING Event Market
Don't forget our XING users. Because they can make an important contribution to raise your event’s profile in a very effective way: by sharing or recommending the event. This possibility is now very prominently embedded on the event page. As soon as a XING member responds positively to the event on the event page, a lightbox pops us asking them to invite a few contacts to the event or share the event.
On-site ticket sales now also possible with credit and debit cards
There is a new version of EasyEntry, our proven and free entry management app! With this update, on-site ticket sales are now easily possible in all forms: Organisers can use the app to not only process cash payments and payments by invoice, but also by credit and debit card. This allows you to easily control your entry process and on-site registration from a single application.
Ticket buyers can now change all ticket data
We already tackled this problem last year and enabled you to decide whether ticket buyers can change their ticket data on their own. This was previously possible for their salutation, title, first and last name, and their company. Now these options have been expanded once again and, with immediate effect, ticket buyers on XING can change all ticket data they have entered during the purchase process. The only requirement: A XING account that was also used to purchase the ticket. You can activate and deactivate this option in the TicketingManager under the menu item “Request attendee data”.
Monthly payout of your ticketing turnover
As of 01 April 2017, we have changed our billing system. You will now receive a monthly payout of your ticket sales and thus benefit from your sales success every month instead of just once after the end of your event, as has been the procedure before.
Versatile tracking options
By setting up an event tracking system, you can accurately track the response to your marketing activities on the Internet. The XING TicketingManager now offers you a wide range of options to do this.
The new multilingual ticket shop
Organising and realising large, professional events with an international audience requires a consistent communication with attendees in various languages. We have an answer for that need. You can now store any text for communicating with attendees in our XING Events ticket shop in four languages: German, English, French, and Spanish. So you can decide for yourself how international you want your ticket shop to be.
Redesigned event notifications on XING
In order to give your attendees a better overview of what is happening in the event area, we have adjusted the sections “Your events” and “Notifications”. From now on, “Notifications” is called “Invitations” and only contains invitations as well as disinvitations to events on XING.
The new ticket shop from XING Events
We have revised the complete design of the ticket shop and brought its appearance and functionality up to speed. The modern, fresh layout and more intuitive handling makes it even easier for prospects to buy tickets. But there are also innovations for you as an organiser: Thanks to the latest CSS technology, CSS adjustments are now much faster and easier to implement.
The new event collections on XING
Many organisers organise events that are part of a series or that are repeated at different locations. Think, for example, of a series of seminars on a specific topic or a course that includes events that build on one another. On XING, you can now combine these related events into so-called “event collections”.
Invite attendees of previous events
You now have another option on XING to bring your event to the right person: You can invite attendees from your previous events to your new events. This is easily possible via the regular invitation tool. After selecting “Individuals & target groups”, you can select the persons to be invited from the drop-down menu.
Buy tickets in the XING app
We have good news for all event organisers who also sell tickets on XING: From now on, your potential attendees can also purchase tickets for your events in the official XING iOS app.
Search for attendees across all events
With the new attendee search across all events, you can quickly and easily find any attendee in the XING TicketingManager, regardless of whether the event is already over or will take place in the future.
XING Events now also offers instant bank transfers and credit card payments with 3D Secure
From now on, paying for tickets is even safer. In addition to credit card payments, payments by invoice, prepayments, direct debit, and PayPal, ticket buyers can now also pay by instant transfer. Furthermore, you as the organiser have the possibility to secure credit card purchases with the 3D Secure System.
Event attendees can independently change ticket data on XING
From now on, your ticket buyers can adjust their ticket data if necessary. The option to make changes is automatically enabled under the menu item “Request attendee data” in the TicketingManager (“Name on the ticket may be changed”). The attendee can make the change quickly and easily via the attendee area of the event on XING. Here, the attendee can now change the salutation, his/her first name, surname, company, and title and thus easily transfer the ticket to someone else.
Similarities with attendees in the guest list on XING
Your attendees or those interested in your event would like to know more about who else is taking part in the event. In order to simplify this, it is now possible to display the similarities with all attendees on the guest list on XING (if available, of course).
New functions for your event page visitors on XING
From now on, you as an organiser have the possibility to arrange visitors according to the number of their visits and thus filter out the most interested users. You can then invite these users individually to your event. In addition to the individual invitation, you can also invite all visitors of the event page at once.
Improved presentation of events in the "For organisers" tab on XING
With the new “For organisers” tab structure, you can keep track of all new attendees, visitors, and other activities on each event page. The event list is now clearer and more informative, so that you can see at a glance when something has changed: You can now find all important information about your events on the left-hand side directly under the event data.
Free rate for free events
In order to adapt our ticketing system, the XING TicketingManager, even more to the needs of our organisers, we have developed a new rate model. You do not pay any fees for free events. You incur costs only when you sell paid tickets.
Download event statistics for Event Plus
From now on, it is possible to download a CSV file including the statistics. In the event overview, go to the "Statistics" tab where you will find the “Save to CSV file” button in the upper right corner.
New features for event presentation on XING
In order to present your event even more professionally to potential attendees, you can now enter your event’s programme on your event page and add up to 10 XING members as speakers. In addition, you can upload important documents and list contact persons for your event.
Now it's your turn!
Get your business event on the course for success.