Welcome to the XING Events support! We will be glad to help you.

What’s on your mind?

Help for ticket buyers

How you can easily get tickets
for the event of your choice.

most wanted FAQs

How can I reach out to the support team for questions about my ticket purchase?

When will I receive my refund if my event has been cancelled/postponed due to the current situation?

Will my event take place considering the current situation?

All FAQs for ticket buyers

Help for organisers

How to market your event effectively
and manage it effortlessly.

most wanted FAQs

How can I reach out to the support team for fast and personal support?

How do I cancel an order, the ticket from an order or a proposed event?

How can I cancel my event?

All FAQs for organisers

You are an event organizer and you are not satisfied with our service or our products? Please find information on our complaint management system here.

Trainings & lessons - learn how to perfectly use our solutions step by step.

To the XING Events Academy