Information on our complaint management system

You are an event organizer and you are not satisfied with our service or our products?

If this is the case, please let us know by sending an e-mail to complaints(at) so that we can look for a solution together. You will receive an initial response within two working days. We value and appreciate your feedback. It helps us to continuously improve our products and to deliver the best service possible.

Here you can see further information on the complaints received by XING Events and on how they are processed.

Complaint management

Complaints received since 2020

last updated in 12.2021

Cause/subject of the complaint

cause of complaint cause of complaint
last updated in 12.2021

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